Why was a hard Inquiry posted on my credit file?!?
On December 23rd, 2018. I inquired about opening a new phone service with the company,
During the application process, the store representative had asked for my SSN#, I stated that I do not want an Inquiry filed under my name, the
the representative had lied and told me the SSN# is only held on file in cases of theft and for identity verification, this ended up
being a lie and the inquiry posted on my behalf resulted in an inquiry on my credit file.
I have made several attempts in contacting the corporate office which only resulted in being placed on hold for so long the phone disconnected.
I have contacted the credit bureaus and was told that nothing that can be done, I have since filed a police report against the store, what is my next step on resolving the issue?