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DavidKorvet's profile

Tutor

 • 

8 Messages

Wed, Nov 25, 2020 3:43 PM

Why do my AT&T calls dropout and disconnect only when speaking with AT&T customer service representatives?

Why do my AT&T calls dropout and disconnect only when speaking with AT&T customer service representatives?  

ATTHelp

Community Support

 • 

171.5K Messages

1 y ago

We'd be happy to check your device's connectivity @DavidKorvet.

 

To point us in the right direction:

  • What is your zip code? We will use this to check tower stability in your area.
  • Do drops happen inside your home or outside?
  • Are you having any concerns with texts or data?
  • What make and model is your device?

We look forward to hearing back from you.

 

Vincent, AT&T Community Specialist

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