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cmeisenzahl's profile

Teacher

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9 Messages

Saturday, September 13th, 2014 11:50 AM

What does the status "Preorder Processing Expected Ship Date: Pending Confirmation" mean? ...

I ordered an iPhone 6 at 3:08am the first day. I never got a confirmation email message which seemed strange. But the Web site did give me an order number. When I lookup my order number it appears to be there.

 

But here's the odd thing, there was no ship/delivery date displayed, and the status is listed as:
"Preorder Processing Expected Ship Date: Pending Confirmation"

 

Anyone know what that means? I spent an hour on the phone with ATT support last night and none of the 5 people I spoke with could help me or knew what that status means.

 

Thanks in advance,

Chris

Teacher

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9 Messages

8 years ago

And sadly, I spent over an ho9ur on the phone, was disconnected once, and spoke to 5 different people. Not one could tell me what that status means, or why I never got a confirmation email message. Not exactly a confidence builder.

Tutor

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5 Messages

8 years ago

ya im extremely irritated with this customer support i mean come on 

i got so futurated i started backlogging everything

Check it: http://forums.att.com/t5/Billing/Pending-since-09-12-14-Iphone-6-128GB-Silver-540-00-Customer/m-p/4073984#M87800

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