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Contributor

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1 Message

Wed, Oct 7, 2015 12:57 PM

What does Order Status in progress mean?

I placed a order this morning for a Iphone 6s plus. After I entered my birth date and social security number it said that I would have to pay about $62.00 to complete my order. My estamated shipping date is November 18, 2015. When I check my order stat, it says in progress can someone please tell me moreless what that means? Im wondering if it means that they are looking farther in my credit history to determine if I am approved or not. Thanks in advance..

Responses

Contributor

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1 Message

2 years ago

This is the exact same thing that has happened to me did you get the phone eventually?

Contributor

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2 Messages

2 years ago

No I canceled the order, and they put the money back on my card. I hate
at&t.... go somewhere else!!!

Contributor

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1 Message

a year ago

Why is it so darn hard to go online and order a device with Att this is my second go round last order forced me in store with Id then cancelled my entire account 5 days later I had to return the phone and lost my ported in number against my better judgement I am trying again since a Att Facebook customer setvice agent told me I need real help here.

Tutor

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8 Messages

a year ago

I had to take it to every social media platform to get my issue settled! Finally went into the store and got everything straightened out. The problem with them is everyone is trying to get a sale.

Contributor

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3 Messages

a year ago

My status changed from in progress to ready to process what does that mean? 

Contributor

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2 Messages

a year ago

If you order a device online and as they process your order and then tell you that you have a deposit would want you to pay it before shipping??

Contributor

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1 Message

9 months ago

Ordered a set on phones Tuesday before today, they said there was a glitch in the system and that it was cancelled and i had to place another order, they also said that the second order would be expedited, it's not the 3 rd day of the second order and it still once again says processing, i called and had to verify my identity and they said it would go through, every time i go to chat the representative just tells me it's being shipped and will be here tomorrow but they have been saying that for 5 days straight!! They literally lie to get you out of chat! And when you tell the supervisor they don't offer a explaining to why they tell you these lies! It's almost like they don't want you to get your order,

Contributor

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1 Message

7 months ago

Did they end up looking into your credit more ?and did you ever receive the device? I think that’s the issue I’m experiencing 

New Member

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4 Messages

how long did it take you all who were waiting beyond the delivery expectation timeframe to get your device?

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