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New Member

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1 Message

Thu, Feb 27, 2020 9:05 AM

Was going to bundle, instead I'm shopping new carriers

I'm highly disgusted that I spoke with a rep on a recorded line in January that stated several times that due to my length of time with insurance and no claims I would not have a deductible to pay, only to have you bill me $225. This is false practice that will be reported to Better business bureau and my attorney. I pay a high bill every month as it is for one line so I'll pay my phone off and Verizon here I come!!! Thanks for the lies At&t. You're right up there with Sprint now. SAD!!!

Responses

sandblaster

ACE - Expert

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35.5K Messages

a month ago

The insurance carrier for Verizon is the same, Asurion. I have no idea why anyone would suggest they would waive the deductible, they don’t do that. Verizon won’t either.

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