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Contributor

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2 Messages

Mon, Jun 25, 2018 3:17 AM

Want to remove ipad from plan

Family share

Hi

I want to remove billing for data for ipad that  is one of 4 devices on acct

Do I suspend this device and that will remove monthly charge (unless reactivated?)?

Or do I need to do something else?

If I later reactivate ipad is there a costly reactivation fee??

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sandblaster

ACE - Expert

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44.5K Messages

2 years ago

No, suspending it will not stop you from being billed. You need to call to cancel any line. Adding it back later would be the same as adding a new tablet. You would pay the appropriate activation fee.

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Contributor

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2 Messages

2 years ago

thank you

Contributor

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1 Message

2 years ago

I called 800.331.0500 yesterday and because my ipad is not operable they told me to go to a specific ATT store.  At that store today they told me they are not a "corporate store" and I need to go to another store.  I want to cancel this account do to ipad being dead.  Can you help?

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