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Tutor

 • 

6 Messages

Wed, Aug 14, 2019 12:15 AM

Visa reward scam

I signed up and was told I would get a $300 visa. I called a month later and was told it was being processed. I still have not received it. Shocking! I guess I should have read all the complaints. 

 

I do have the chat exchange saved  saying that I would get it. So I guess my question is, what is my legal recourse? Small claims? I feel like I would win since I have written documentation. 

 

Thoughts? 

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Official Solution

Gary L

ACE - Expert

 • 

15.8K Messages

a year ago


@scam_victim wrote:

I do have the chat exchange saved  saying that I would get it. So I guess my question is, what is my legal recourse? Small claims? I feel like I would win since I have written documentation. 

Thoughts? 


I believe if you look at the terms & conditions of being a customer that you agreed to arbitration.

Per this written documentation https://www.att.com/legal/terms.wirelessCustomerAgreement-list.html

 

 

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Tutor

 • 

6 Messages

a year ago

Thank you. It say arbitration or small claims court. 

 

What a pain. I wish they would just honor their offers. 

Gary L

ACE - Expert

 • 

15.8K Messages

a year ago


@scam_victim wrote:

Thank you. It say arbitration or small claims court. 


Thanks, I thought small claims was an option! But I didn't have the whole document open when I did a find.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

 • 

10 Messages

7 months ago

Here's my related issue: 
Visa Reward Card and Other Failures 
In my recent experience, it really seems to be their policy to rely on customers fighting for whatever they were promised, hoping most will give up, and destroying trust and their brand in the process. 

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