Visa Reward Card
I am a new ATT customer and I am debating if I want to keep the service or not. My issue may be small but it makes me weary of att and it’s customer service.
I ordered 2 iPhone 11 Pro online which makes me eligible for a visa reward card in addition to other credits. I placed the order for in store pick up but the store rep had an insure porting my number over so she canceled the order and started a new order with the (Edited per community guidelines) reflecting in store and not online which disqualifies me from the gift card. How convenient for the rep. Now I’m thinking I should return the phones because I was duped.
Is there a way to just add the Visa card to my account and send me a redemption email so I can feel secure about this company?