Cyber Week Deals: Get $800 off the Google Pixel 6 Pro with FREE Google Pixel A Series White Earbuds!
Help for account, billing & more
R

New Member

 • 

1 Message

Fri, Jun 19, 2020 1:28 PM

Visa gift card

I got my new line well over a month ago and never received anything in the mail about my 150$ Visa gift card. No one has gotten back to me in emails. Very unhappy with the customer service from you guys. 

ATTHelp

Community Support

 • 

176K Messages

1 y ago

Hello, @rosedavis974,

 

Thank you for reaching out. We'd love to help. Have you put in for the card at the AT&T Rewards Center? Just follow the preceding link and, if you don't have the claim number, just enter your account number and zip code and follow the prompts after.

 

Have a great weekend.

James, AT&T Community Specialist

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.