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1 Message

Fri, Jun 19, 2020 1:28 PM

Visa gift card

I got my new line well over a month ago and never received anything in the mail about my 150$ Visa gift card. No one has gotten back to me in emails. Very unhappy with the customer service from you guys. 


Community Support


176K Messages

1 y ago

Hello, @rosedavis974,


Thank you for reaching out. We'd love to help. Have you put in for the card at the AT&T Rewards Center? Just follow the preceding link and, if you don't have the claim number, just enter your account number and zip code and follow the prompts after.


Have a great weekend.

James, AT&T Community Specialist

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