Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
Ashenk06's profile

New Member

 • 

1 Message

Tuesday, March 28th, 2023 2:51 AM

Upgrading reserved new line

What does it mean when my paper says reserved line when I upgraded does it mean the phone is coming 

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

215.4K Messages

2 months ago

Hello Ashenk06, that is a great question.

 

What does reserved line mean? A reserved line means that a device, having a phone number, is en route to you. You would have been paying for that from day one. However if you were just inquiring adding an additional line to your account, it's not reserved, they just opened another slot for you.
 
Hope this answered your question.
 
Thank you for visiting AT&T Community Forums!
 
Carlton, AT&T Community Specialist 

ACE - Sage

 • 

107.4K Messages

2 months ago

No I suspected means that there has been a new line added to your account rather than an upgrade to an existing line. Read your bill and see if there's been a new phone number added to your account.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.