Upgrading Help

I have been a customer of AT&T for so long I can’t remember actually I've always been a with you guys. I have been sitting on hold for over an hour. Your a huge billion dollar company, so in Marine Corps jargon this is (Edited per community guidelines). Unscrew your self. Not to the person reading this, but the man or women, who’s keeping me down. I’m call to adjust my account basically I’m calling to give you assess more of my money. You take us the consumers for fools, some day there will truly be a choice then we will see, oh there is its called verizon.  I have five lines you wont notice be ill feel better.