Contributor
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2 Messages
Upgrade fee for iPhone 6
I am no longer under contract with AT&T so I don't understand why I have to pay $40 to "upgrade" to the iPhone 6. I can just take my business to Verizon or another carrier and not have to pay the $40. Is anyone else bothered by this unnecessary charge?
MicCheck
ACE - Expert
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14.2K Messages
6 years ago
It sounds like the Sam's employee was sneaky with their words. The activation fee was waived, perhaps, but it was $0, since you weren't activating a new line (I assume). The $25 upgrade fee was rightly charged, and nothing had been mentioned about it.
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jsavitt
Tutor
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8 Messages
6 years ago
The problem with the Upgrade Fee is that it is not disclosed at the time of the order. The only fee that was disclosed was the activation fee. I have filed a complaint with the FCC about the undisclosed fee and I would suggest everyone else do the same.
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formerlyknownas
ACE - Sage
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117K Messages
6 years ago
@jsavitt
You do not pay both. Either it’s an upgrade, or a new line activation. I have done BOTH.
Online order for tablet included $45 activation fee notice.
In store upgrade includes upgrade fee right on your Next installment or sales slip.
Its also on ever sales page on ATT.com.
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jsavitt
Tutor
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8 Messages
6 years ago
of the blogs, AT&T is not in the habit of openly disclosing their upgrade
fee at time of order.
Again, let's let the FCC investigate it.
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