Unresolved issue with porting a number
I have an unresolved issue with porting a number from Straight Talk (AT&T reseller) to a new AT&T line. I have spent many hours between on the phone with customer service and in a AT&T corporate store without success. ST has confirmed that they released the number but the best I can get out of anyone is that the number is "stuck" or "in limbo". This number is 25+ years old and I really can't risk losing it.
The number is being ported to a new line of service. If I can't get it resolved today, I am just to cancel the new line and ship back the iPhone 15.
Please, if anyone can take customer service seriously and help me get this resolved, I'll be eternally grateful.