unlocks denied, rude employee hangs up on me
Did unlocks on two iPhones on my account. All info good. Failed.
Asked for manager and she tells me it is maybe because the passcode I entered is one they forced me to set up earlier, so the unlock system did not have it??
Then she hung up on me. Nobody can put me in touch with one of the 250,000 ATT employees who knows how the unlock system works?
Been with ATT after over 12 years. $163 Billion in revenue?? Gotta be one of the worst - managed companies in the world.