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Derrick_____1980's profile

2 Messages

Monday, May 13th, 2024 12:23 AM

Unlock my phone

I'm trying to get my phone to work but it's not working because I have a different sim card and I have it in development mode

1 month ago

Why won't my phone get unlocked

Community Support

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232.9K Messages

1 month ago

Hello @Derrick_____1980,

 

We understand how important it is to have your device unlocked. Let's get the help you are looking for.

 

In response to your question, the device needs to meet all unlock eligibility requirements to submit the device unlock request.

Here's the link to learn more about device unlock eligibility requirements: Get Info About Device Unlock Eligibility - AT&T Wireless Customer Support (att.com)

 

Let us know if the above information helps!

 

Thanks for visiting AT&T Community Forums.

Kelly, AT&T Community Forums Specialist.

ACE - Expert

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14.4K Messages

1 month ago

Is the phone eligible to be unlocked? Fully paid off, had AT&T service for at least 2 months (post-paid) or 6 months (pre-paid.)?

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