Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
G

New Member

 • 

2 Messages

Wednesday, October 27th, 2021 5:59 PM

Unlock Code

So I bought a phone that was supposed to be Network unlocked come to find out I was lied to and now I'm stuck with this phone that I can't use unless I get a network unlock code. So does anybody have a puk code for at&t? I need it to not be Network locked to AT&t I need it to be completely unlocked. Somebody please help me I call Samsung they tell me to call AT&t I call AT&t they tell me to call Samsung.

Accepted Solution

Official Solution

Constructive

Former Employee

 • 

31.3K Messages

2 years ago

goto https://www.att.com/deviceunlock

if it gets denied for any reason get a refund. 

a puk code is a completely different entity. that will need to be aquired from your provider 

MicCheck

ACE - Expert

 • 

13.1K Messages

2 years ago

If it can't be unlocked, you can use it on AT&T or one of the prepaid companies it owns.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.