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ScottyJ's profile

Observer

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14 Messages

Friday, November 24th, 2023 3:13 PM

Unlinking Account

My son just moved from my plan to T-Mobile and I just got my newest bill that shows I'm getting charged for him for the next month. ATT Chat says to go to Unlink the account but it does not show linked. Any ideas?

Observer

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14 Messages

5 months ago

@Juniper, we'll have to agree to disagree on simplifying billing vs just being another way to get my money. 

ACE - Expert

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32K Messages

5 months ago

I didn't say anything different. Simplifying billing is a way they save money and manage their funds. They are a business so have to look at all options to save costs and have management of it be as easy as possible to plan ahead. This absolutely is in the company's best interest, not the customer. But as mentioned, this is the standard for billing.

I am just acknowledging what has happened. Not saying we have to like it.

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