AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Need help understanding your bill?
Keltoi's profile

Contributor

 • 

3 Messages

Fri, Sep 22, 2017 2:15 PM

Unlimited Data Over 22GB

I was considering switching to the unlimited plan but had a question regarding some fine print regarding going over 22gb.  It states "Streaming, picture & video messaging, and other data types, such as sponsored data, won’t work."  Does this mean that once I hit 22gb on my device I can no longer stream video and send/receive pics and video messages?  Am I understanding that correctly?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

60.9K Messages

5 years ago

Note that only applies to Mobile Share Advantage plans, not unlimited plans. When you use up all your shared data on one of those plans, your data speeds drop to 2G speeds and those functions likely won't work. Again, that is only pertaining to Mobile Share Advantage plans, not any of the unlimited plans.

sandblaster

ACE - Expert

 • 

60.9K Messages

5 years ago

Where are you seeing this? I've never seen that warning but it should only apply if your data is slowed due to network congestion. After 22GB, data might be slowed and even if it is slowed, it is only slowed during periods of network congestion. Many customers report going well past 22GB with no slowdown.

Contributor

 • 

3 Messages

5 years ago

It's on the screen where I compare the new plan to my current plan.

at.png

Contributor

 • 

3 Messages

5 years ago

Maybe that's what it is then.  I'm just not familiar with the differences between the plan types.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.