Unable to get California Lifeline forms from ATT
This post is about California Lifeline Landline service.
I am an ATT customer for 50 years, I'm 70 years old and want to keep my landline in case of medical emergency. I qualify for the landline program so I made my first call to obtain landline lifeline service to ATT on April 2, 2016. I was assured by the representative that an application for California lifeline service would be sent. Today is June 18th 2016 and after 8-10 additional calls during this 10 week time period to ATT and asking over and over for an application and being told that an application would be sent, nothing has arrived. The only thing I get from ATT is a bill for regular sevice and the amounts I now am being charged are difficult to make.
So I need help with getting my request to someone at ATT that will follow through on getting me the application I need. Hopefully someone from ATT will respond.