For the mom who gives us everything - Mother's Day gifts that connects us.
Need help understanding your bill?
frfrfr1's profile

Contributor

 • 

1 Message

Monday, August 21st, 2017 4:20 AM

unable to buy unlocked phone

 I went into an Att store expecting to leave with a new s8 or s7 and was told that I was unable to purchase the phone unlocked, then I went to walmart and got the s8 unlocked but only under a prepaid package. Its like both stores didn't want to sell their mainstream carrier versions (verizon, att, tmobile) unlocked. What is up with that?

ACE - Expert

 • 

13.1K Messages

7 years ago

AT&T and most other wireless providers do not sell unlocked phones. If you want to purchase an unlocked phone, it must be purchased from the manufacturer or a retailer that is authorized to sell unlocked phones.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.