Need help understanding your bill?
cesium's profile

New Member


1 Message

Thursday, January 26th, 2023 7:49 PM

Trying to submit arbitration paperwork

The form for Arbitration states:
Mail a copy of this form, a copy of the AT&T arbitration provision (available at,and a
check or money order for the filing fee to the American Arbitration Association Case Management Center nearest
you. Please consult the AAA’s fee schedule for consumer arbitrations for the appropriate fee. Information
regarding the nearest Case Management Center and the appropriate fee is available at or by calling AAA
Customer Service at800.778.7879.Or, you may file online using AAA Web

the link above ( is coded to actually be This link leads to a page not found message.  Anyone know where the correct link to this apparently necessary page is? 


Community Support


231.3K Messages

1 year ago

Hey there @cesium, we'd be happy to provide you with the correct links and information for submitting your arbitration paperwork. 


To start the dispute-resolution process under the AT&T arbitration provision, you can:
If after 60 days you’re still not satisfied, you may commence arbitration with the American Arbitration Association (AAA). Here is a sample form you can complete and submit to the AAA: Arbitration Initiation (PDF, 107KB)
We're glad to be able to provide you with this detailed information and steps, and we hope this works out for you!
Thanks for seeking help through the AT&T Community Forums. 
Lynn, AT&T Community Specialist
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.