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New Member

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1 Message

Mon, Jun 1, 2020 8:02 PM

Trying to activate new sim card- AT&T site has been down all day.

Trying to activate new sim card- AT&T site has been down all day.

Can I call to activate instead?

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Brand User
ATTHelp

Community Support

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125K Messages

a month ago

Hi @lposch5

 

Thank you for reaching out to us. We'll be happy to assist you. 

 

If you have prepaid, you can activate your SIM card by calling 800-901-9878. If this is postpaid, unfortunately you'll have to use the website. What exactly do you see on your screen when you go into the activation portal? Are you on a computer or a mobile phone?

 

Darais, AT&T Community Specialist

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