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gmontanini7's profile

New Member

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1 Message

Friday, March 11th, 2022 3:59 PM

Transfer pin number

Hi there,

I am trying o get a Number Transfer PIN, but none of the options suggested online are working. My number is pre-paid.

When I call *PORT, it does not work, it says my device can't receive text messages, what makes no sense.

I can't find the options online or on my app.

When I call customer service I get those automated messages and can't get someone speaking with me.

Any ideas on how I can solve this problem?

Accepted Solution

Official Solution

ACE - Professor

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3.1K Messages

2 years ago

Do I need a Number Transfer PIN to transfer AT&T PREPAID or business numbers?
No. AT&T PREPAIDSM and business accounts don’t need a Number Transfer PIN. All current requirements will stay the same for number transfer requests.
You need your account number if you do not have you need to call AT&T to get the account number. Also you may need your password or pin that you login to to give to your new carrier along with your account number. 
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