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wbarnum's profile

Contributor

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4 Messages

Mon, Sep 22, 2014 2:14 AM

Trade-In Promotion Problem

According to the web site below, if I purchase an iPhone 6 from AT&T, they will send me a confirmation e-mail which will include a promo code to get the promotional trade-in value.

 

I received a confirmation of my order via e-mail, but it didn't include a promo code.

 

http://www.att.com/shop/wireless/iphone-trade-in.html

ATTDelia

Employee

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581 Messages

7 y ago

Hello @wbarnum.  Thanks for your post.  Please click here to send a private message to a team of folks available to assist you.  In your message please include all your contact information as well as your account number.  Please provide a good time for you to be reached.  Upon receipt of your message you will hear from a manager within 48 hours to assist you with this issue!

Contributor

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3 Messages

7 y ago

I have the same issue. Did you get any luck with sending that private message?

 

To clarify, my iphone 6 shipped on 09/15/14, and arrived on 09/19/14

Contributor

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2 Messages

6 y ago

nevermind

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