Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Help for account, billing & more
wbarnum's profile

Contributor

 • 

4 Messages

Mon, Sep 22, 2014 2:14 AM

Trade-In Promotion Problem

According to the web site below, if I purchase an iPhone 6 from AT&T, they will send me a confirmation e-mail which will include a promo code to get the promotional trade-in value.

 

I received a confirmation of my order via e-mail, but it didn't include a promo code.

 

http://www.att.com/shop/wireless/iphone-trade-in.html

ATTDelia

Employee

 • 

581 Messages

8年前

Hello @wbarnum.  Thanks for your post.  Please click here to send a private message to a team of folks available to assist you.  In your message please include all your contact information as well as your account number.  Please provide a good time for you to be reached.  Upon receipt of your message you will hear from a manager within 48 hours to assist you with this issue!

Contributor

 • 

3 Messages

8年前

I have the same issue. Did you get any luck with sending that private message?

 

To clarify, my iphone 6 shipped on 09/15/14, and arrived on 09/19/14

Contributor

 • 

2 Messages

7年前

nevermind

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.