They canceled my order and now they say I can't port my numbers.
I completed a purchase online Monday (9/30) that included a $300 visa gift card for switching to AT&T (I'm coming from Verizon). My order was canceled (10/1) without warning or an attempt to fix the identity issue you were having. So, now that's canceled and I'm missing out on the $300 visa deal. But I've seen all over the forums that AT&T usually makes it hard to get the $300 card anyways. So, I give up. It's now Wednesday (10/2) and I'm trying to purchase new phones on the website and it says that my numbers are not available to transfer to AT&T, how is that possible? It should not be this hard to switch to AT&T.
Does anyone know why my numbers can't be ported after a canceled order?