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Tutor
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7 Messages
Texts not showing in usage log
When checking the usage via my app in data, tak, and text logs ONLY “mobile data” is showing. Texts/IM are not on the log. This has only been happening the last two days. I updated the app and no change- any help out there?
Responses
Jemcfadden
New Member
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1 Message
9 months ago
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Sjrose
New Member
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4 Messages
5 months ago
I also would like to know why all of a sudden text details are not available! I cannot see any text details on any of our 3 lines....I would like this feature as I have a teenager I like to monitor!!!
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Frustrated101
New Member
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1 Message
5 months ago
This is happening again
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Whev
New Member
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1 Message
3 months ago
Hi
I’m confused. I have voice and text info displayed on days before and after my day of interest. On that day no record of calls or texts. Weird and frustrating. Why would it just happen on one day?
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GordonGekko
Teacher
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19 Messages
3 months ago
OMG, AGAIN? Why is it that data and voice is showing up in our usage logs, but not texts? We're seeing NO TEXTS for this billing cycle or the last billing cycle.
(edited)
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Annetteh4
New Member
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1 Message
2 months ago
I am having the same issue!! I am going to switch services, I have had my fill with att. I hear xfinity offers great service in our area.
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Varalakshmi
Moderator
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487 Messages
2 months ago
Hi @Annetteh4
Thank you for sharing your concern.
As per AT&T Community Guidelines, we will have to close this thread, as it is 1 year old. We would request you to post it as a new conversation.
Have a great day!
Regards,
AT&T Moderator
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GordonGekko
Teacher
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19 Messages
2 months ago
Okay, gang. I'll repost my last comment in a new thread here:
https://forums.att.com/conversations/wireless-account/texts-not-showing-up-in-usage-logs-part-ii/5fc9b0e4b6f95626499be710
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