Albo75's profile

New Member

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4 Messages

Sat, May 14, 2022 4:00 AM

Text usage problems

Some times in text usage it won't show number sent or receiving.

Accepted Solution

Official Solution

ATTHelp

Community Support

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192.2K Messages

2 m ago

There are reasons why not every detail is reflected in your usage report at the time you sign in to your AT&T account, @Albo75.

 

You can view text date, time and phone number at att.com. Log into your account, click on myAT&T > My Wireless > Usage and scroll down to Data, text and talk logs. They can be viewed by device/line and you can go back several months by selecting the month of your choice.

 

Reasons why your usage information may not be available includes usage that is generated near the end of a bill period and that may not show up until the next bill period as we're still processing every data from your bill including any plan changes and/or data collected from other carriers.

 

We invite you to find out additional reasons why your usage details may be unavailable or delayed when you sign in to check your reports.

 

We hope this info helps!

 

Ashley, AT&T Community Specialist

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