
Tutor
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7 Messages
Text message logs missing?
Hey everyone! I called AT&T for an answer, but they're still investigating. I figured I'd ask here as well... When I log in to my account and go to talk/text/data logs, my text message logs are missing from my February statement up until now. It's only showing mobile data. I can see all my text message usage in all previous statements before February though. I also noticed that the drop down menu has changed since January. Now, the drop down menu's options are Talk and Text/Data. Before February, there were 3 options: Talk and Text and Data. Did AT&T stop keeping records of texts sent out after February or something? I'm on an Android and nothing has changed. I'm still sending SMS messages through a regular messages app.
Any thoughts?
Thanks!
Jwj2357
Tutor
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4 Messages
5 years ago
It happened to me too they were all there and now they are gone for the last cycle.
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