Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
N

New Member

 • 

1 Message

Friday, October 22nd, 2021 5:35 PM

Text from 11112009

I received the following text today from 11112009, how can I confirm it’s actually from AT&T?

“Hi, it's AT&T. Great News! You've paid off your current phone. If you're interested in learning about our upgrade offer on the epic iPhone 13 Pro Max, reply YES to receive details.”

Texts from AT&T usually start with “AT&T free msg” or “AT&T msg” not “Hi it’s AT&T”.

New Member

 • 

1 Message

3 years ago

It's undoubtedly a scam.  I bought my phone from Apple and got this same bogus message.  

ACE - Professor

 • 

3.1K Messages

3 years ago

AT&T’s billing program probably searches for remaining installments and if it “0” it sends a text out. I received one today on the same subject. 

New Member

 • 

1 Message

3 years ago

I bought my phone from Apple also but received the same text msg as everyone else! 

New Member

 • 

2 Messages

3 years ago

I reported the same text to 7726 and the response from 7726 was different from what I usually get:

AT&T Free Msg: It is likely that your message came from a short code. Please return to the original message and reply STOP.

I tried replying "stop" to 1112009 and I got an auto-response a little while later: 

AT&T AUTO REPLY: You have opted out of AT&T marketing text messages. Please allow up to 10 days for this to become effective. Please do not REPLY to this message.

Now I'm confused lol. It still feels like a scam :/ 

ACE - Expert

 • 

64.7K Messages

3 years ago

@traceratops I believe responses you got prove the text came from ATT. 

Community Support

 • 

232.3K Messages

3 years ago

Hello @, let's look into the responses you received when you reported to 7726.

 

As @sandblaster mentioned, the responses that you received prove that the text came from AT&T. Allow up to 10 days for the opt out to become effective.

 

Hopefully this information helps, and thank you for reaching out to the Community.

 

Jeff, AT&T Community Specialist 

 

Scholar

 • 

160 Messages

3 years ago

Hmm.  I'm trying to like the OP but keep getting an error:

Failed to perform the conversation activity, please try again.

No difficulty liking second post in the thread. 

And that link doesn't work!  404 at 

https://forums.att.com/support/article/wireless/KM1051831 !

(edited)

Scholar

 • 

160 Messages

3 years ago

Have Apple or AT&T blocked the #?  Agree - Scammer.   I got the message too; it appeared in Messages on my Mac the same day. I had replied, for kicks, and get a Not Delivered error for any message I try to send as a reply (from Messages on iPhone) including STOP.  To be thorough, I just opened it on my iPhone and sent STOP from there, and in that case, I also get the message:

AT&T AUTO REPLY: You have opted out of AT&T marketing text messages. Please allow up to 10 days for this to become effective. Please do not REPLY to this message.

But AT&T is negligent here - they should be blocking the # by now.

Perhaps they meant, "Please do REPLY to this message."🤪

PS: Amusing! : https://techcrunch.com/2019/05/09/sms-spammers-doxxed/

Tutor

 • 

14 Messages

3 years ago

@ATTHelp well, it's cute to say that it's from ATT and that we can unsubscribe but, like, I never subscribed to receive this - quite the opposite. And I don't reply to spam texts from anyone - it's not a good idea. In my account I am very clearly not subscribed to receive anything from you. And yet you spammed me. What gives? Like, we're not happy.

Tutor

 • 

14 Messages

3 years ago

@ATTHelp again, you've shown that you're sending the messages. Well, you're sending them inappropriately. The burden of effort should be on you and not on the phone owners. Your answers are unsatisfactory.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.