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Ana_Flecha's profile

New Member

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1 Message

Thursday, February 9th, 2023 1:35 PM

Temporarily suspend service

I am abroad and unable to access my account because I cannot receive texts here at my US number. It seems to me you guys should have another way to validate my identity. I would like to suspend my service until I am back in the US March 24. Please help me! This should not be so difficult. I have been a loyal customer for a long time. My number is 831-332-6818 and my name is Hillary (Ana) Flecha. I do not want to pay for a service I'm not using. My email is [email scrubbed]. Please respond.

Former Employee

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32.9K Messages

1 year ago

suspending service does not stop billing you should remove any personal information as this is a customer populated forun not at&t support 

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