Need help understanding your bill?
NardoT's profile

New Member

 • 

1 Message

Tuesday, March 28th, 2023 1:35 AM

Talk with customers service about payment arrangement

I would like to talk with an ATT customer service representative to get my service back on 

Accepted Solution

Official Solution

ACE - Expert

 • 

64.7K Messages

11 months ago

Once service is suspended, the only way to restore is to pay the entire balance owed. A payment arrangement is no longer possible. Pay what you can when you can but be aware they will continue billing you.

New Member

 • 

1 Message

11 months ago

do you find any helpful solution or not? I am interested to know more about this.

ACE - Expert

 • 

27.4K Messages

11 months ago

ACE - Expert

 • 

64.7K Messages

11 months ago

@nickyoppenheimer1 What do you want to know? If your bill is not past due yet, you can setup a payment arrangement online through your account. Read the linked article above for more information. However, once your bill is past due, a payment arrangement is no longer possible.

Community Support

 • 

229.5K Messages

11 months ago

We're here to assist you with scheduling a payment arrangement @nickyoppenheimer1.

 

We know the impact this may have, and we're here to assist you with setting up a payment arrangement. You can schedule a payment arrangement by signing in to your account and following the steps below:

  • Go to Make a payment arrangement to see available payment options.
  • Then you will pick the date you want to schedule your payment. Remember not all dates ara avaliable and late fees may apply. 
  • Select your payment method and follow the prompts.
  • Last you will review the payment details and select Submit.

Make sure that you write your confirmation number down. Let us know if you need further assistiance with scheduling a payment arrangment and we can invite you into a DM to assist you with doing so.

 

Marilyn, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.