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Sun, May 31, 2020 9:46 PM

Switching to AT&T

Hello. I am considering switching from Verizon to AT&T. I currently have an iPhone 11 Pro, on a payment plan. Can I do the switch through the AT&T website? Do I have to have Verizon unlock the phone since I got it through them? Do I have to pay off my device before switching, or will Verizon just send a bill in the mail?


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144.6K Messages

8 months ago

Hello @robcfl

We would love to have you as part of the AT&T family!

You can switch over to us on our website and bring your iPhone 11 Pro with you. You will have to unlock your device through your company first to ensure you have met all their qualifications before you cancel the service.

You may also visit a store, first make an appointment to expedite the process!

You can even check if your number is eligible to transfer over!

Let us know if you have further questions and stay safe!

Ayla, AT&T Community Specialist

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