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Contributor

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1 Message

Sun, Jan 24, 2016 5:14 PM

suspicious text notification

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   

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Official Solution

ATTCommunityTeam

Moderator

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801 Messages

3 years ago

Thank you all for you helpful assistance, on this thread!

 

We wanted to point out that there have been some recent improvements to how you can report frauds and suspicious texts. You can learn more about reporting fraud at https://www.att.com/esupport/article.html#!/wireless/KM1212535.

 

Meanwhile, you can forward suspicious texts to us at 7726 (SPAM).

 

Thanks!
AT&T Community Team

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

JessicaS

Mentor

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41 Messages

5 years ago

I recommend calling Customer Care. I wanted to see their policy or advice on this and found this link for you:

 

http://www.att.com/att/fraud/en/index.html

 

Under FAQ it says:

 

How do I handle general billing questions, such as, calls I don’t recognize, issues regarding rate plans, and so on?

Contact Customer Care at 800.331.0500.

 

Good luck and have a great day 🙂

MicCheck

ACE - Expert

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9.1K Messages

5 years ago


@Jfrmnyc wrote:

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   


Forward the text to mobilityabuse@att.com

 

 

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
JessicaS

Mentor

 • 

41 Messages

5 years ago


@MicCheck wrote:

@Jfrmnyc wrote:

I recieved a text notification on my wireless phone that was extremely suspicious.

Seemed to originate from foreign country. Looks like spam.

Who in ATT do I report this to ?   


Forward the text to mobilityabuse@att.com

 

 


Is there a way to prevent this type of text from happening in the future, other than a third party blocking application?

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