Contributor
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5 Messages
Suspicious Text Message from ATT&T
At 4:57 AM This morning, I received two back-to-back suspicious looking texts from ATT&T: It came from the number 746 118-88. I removed the PIN but here is the message.
Why is this happening? I never initiated a PIN code request for login.
AT&T Free Msg: Please use this single-use PIN to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP.
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]
Accepted Solution
Official Solution
Uhhuhh
Contributor
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1 Message
5 years ago
Yes, AT&T Fraud Dept had me go into their MobileSecurity app, click Resend PIN, and enter it. Supposedly, I will get no more (746) 118-88 messages. AT&T said they have an Urgent Response team working on a fix.
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Accepted Solution
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
Someone is trying to login to messages.att.net on your account. You should call as suggested and change the password to your account.
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Accepted Solution
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
It is ATT’s cloud for text messages. Once setup, your text messages are automatically backed up and you can access them from other devices such as a computer.
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Accepted Solution
Rjsevers
Teacher
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8 Messages
5 years ago
It is AT&T Mobile Security trying to log in. You were logged out after an update. Just sign back in to Mobile Security or delete it.
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frakman1
Contributor
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5 Messages
6 years ago
Thank you for your response. I have never used AT&T messages, but I just tried to login and got the same message with the single-use PIN. However, when I used it to try and log-in, I got this message:
Hmmm, Something Went Wrong.
We are unable to setup AT&T Messages. Please come back to http://messages.att.net and try again later.
What exactly is messages.att.net and why would someone want to be hacking into it?
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ConstanceTution
Contributor
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2 Messages
5 years ago
The same thing is happening to me right now.
"AT&T Free Msg: Please use this single-use PIN xxxxxx to complete your AT&T Messages login. We'll never call you to ask for your PIN. If you didn't request a PIN, call 800.331.0500 ASAP."
I received 5 messages (each with new pin to use) between 10:30 pm -11:04pm. I called the number. She said it was their system sending the messages to get people to use their application. That doesn't make sense to me. I believe it is illegal for businesses to contact residential customers this way especially late at night and early in the morning. I think it's is more than 3 a month is considered harassment. I can't imagine they would set up a system to do that. At very disturbing disruptive hours. It seems more likely to me that my soon to be ex-husband is trying to get into my messages. I just can't see a business doing this.
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NanceL
Contributor
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3 Messages
5 years ago
I changed my password.
<#> AT&T Free Message: Your temporary PIN is
IOpMWSEeQxt
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rbpeterson2
Contributor
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1 Message
5 years ago
Does anyone from AT&T monitor these forums? I’ve received several of these for the past two days and find it fairly annoying to have to keep changing my password.
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NanceL
Contributor
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3 Messages
5 years ago
Block the number.
Clock on the message number, then info, go to the end of the info and block
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frakman1
Contributor
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5 Messages
5 years ago
Blocking the number won't change the fact that someone is trying to hack into your account. You're just sticking your head in the sand if you do.
I would call ATT and disable the ability to check your SMS messages from their website because that's what the hackers are using to retrieve verification/two-factory authentication codes.
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