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1 Message

Tue, Feb 6, 2018 2:05 PM

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Suspicious call from att number 800-331-0500

I was called from this number asking for last numbers of ss and pin for my account. I called the number back and it was att. Is this a legit phone call?

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Contributor

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1 Message

2 years ago

I received a call too today from this same number claiming to be AT&T. 

 

Most utilities (AT&T no exception) are not going to waste time calling you up and playing bill collector. They just cut your service. That gets attention enough. Then YOU will contact them (that is, if you still ever want to use them). Not the other way around. I would hope people are not falling for this.

 

Thing is, E Mail, social media, and others has not perfect but decent protections as far as spam, why not the cell phone system? Are we going to need adblocker for phone calls soon? Shouldn't being able to spoof another person or organization's ID be patched?

 

lizdance40

ACE - Sage

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75.2K Messages

2 years ago

@ctsturdiv

There are about 2 articles a day in the news on spoofing and robocalls.  At&t, google, Verizon have been working on it for over a year.  Every block put up, the scammers go under, over or around.  

Its in the works, but far from resolved.

https://transition.fcc.gov/cgb/Robocall-Strike-Force-Final-Report.pdf

https://transnexus.com/blog/2017/stop-spoofed-robocalls-with-stir-and-shaken

    What is still missing is true caller ID authentication.   

Meanwhile, add Hiya or Call Protect to a smartphone might be helpful.

    CNET discussion (unfortunately many are clueless).  https://www.cnet.com/forums/discussions/how-do-i-stop-annoying-marketing-calls-from-local-numbers/4/

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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4 Messages

2 years ago

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