Skip to main content
AT&T Community Forums



1 Message

Mon, Dec 3, 2018 3:48 AM

Suspicious call from At&T 1-800-331-0198


I just received a call from 1-800-331-0198 stating my account had just been suspended.  The message directed me to press #1 so they could confirm my identity. 


I have not seen this number referenced in this forum.  Scam?  I hung up.


Accepted Solution

Official Solution


ACE - Expert


42K Messages

2 years ago

Yes, it was a scam to get your personal information. Even if it was an ATT number, the call was not from ATT. ATT will never make a call like that. You did right to hang up.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question