Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need help understanding your bill?
Tywania33's profile

New Member

 • 

1 Message

Tuesday, October 25th, 2022 7:06 PM

Suspended Account

Good afternoon,

I am a proud and satisfied customer of AT&T. I have been with you guys since 2015. I recently came into a financial hardship after the passing of my grandmother. I had to help my mom with funeral expenses. My rent fell behind as well. I am blessed to say that I still have a job. My wireless service has been suspended. I have a son with Asperger (Autism). I also have heart problems and need my phone. I am interested in making a payment arrangement to have my service restored. Please can someone assist me?

Accepted Solution

Official Solution

Constructive

Former Employee

 • 

31.4K Messages

7 months ago

Unfortunately arrangements need to be made before your past due. You only option now is to pay your bill to zero to restore services. 

ACE - Sage

 • 

107.4K Messages

7 months ago

This ⬆️

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.