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ssjohnson1's profile

Contributor

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1 Message

Saturday, September 19th, 2015 3:26 AM

Stolen Device- want to cancel plan

My LG tablet was purchased in November and stolen in July. I want to cancel the plan and cease paying for service for a device that can't be recovered. Please advise.

Official Solution

Former Employee

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1.1K Messages

9 years ago

Hi @ssjohnson1, we're so sorry to hear about your device! Please visit here for all the information you need on suspending service due to a lost or stolen device.  

 

Thanks a bunch!

ACE - Expert

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13.1K Messages

9 years ago

Call AT&T and cancel the account. You will be required to pay any termination fees or payments due on the device.

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