Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Help for account, billing & more
ssjohnson1's profile



1 Message

Sat, Sep 19, 2015 3:26 AM

Stolen Device- want to cancel plan

My LG tablet was purchased in November and stolen in July. I want to cancel the plan and cease paying for service for a device that can't be recovered. Please advise.

Official Solution


Former Employee


1.1K Messages

7 y مضت

Hi @ssjohnson1, we're so sorry to hear about your device! Please visit here for all the information you need on suspending service due to a lost or stolen device.  


Thanks a bunch!


ACE - Expert


12.7K Messages

7 y مضت

Call AT&T and cancel the account. You will be required to pay any termination fees or payments due on the device.

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.