Need help understanding your bill?
ssjohnson1's profile



1 Message

Saturday, September 19th, 2015 3:26 AM

Stolen Device- want to cancel plan

My LG tablet was purchased in November and stolen in July. I want to cancel the plan and cease paying for service for a device that can't be recovered. Please advise.

Official Solution

Former Employee


1.1K Messages

9 years ago

Hi @ssjohnson1, we're so sorry to hear about your device! Please visit here for all the information you need on suspending service due to a lost or stolen device.  


Thanks a bunch!

ACE - Expert


13.1K Messages

9 years ago

Call AT&T and cancel the account. You will be required to pay any termination fees or payments due on the device.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.