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OmarLW's profile



1 Message

Tuesday, September 8th, 2015 4:07 PM

Smart Label Return Service - I cannot Track with return lable code provided. Help

I have placed my phone in the box with return label provided and I am trying to track with the tracking number on the smart label and I cannot find the tracking information online. I am concerned about completing the claim process since I have no control over the mail system.


Can someone help me.


Community Manager


10.3K Messages

8 years ago

Hi @OmarLW Thanks for posting!


When did you drop off the package? With Smart Label, it can take few days for tracking information to update, in some cases up to 7-10 business days.


Please let us know if you have any questions.




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