Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.

Tutor

 • 

3 Messages

Sun, Jul 15, 2018 4:35 AM

Slowef data for the same cost.

I have been with AT&T for many years. I have referred them to my friends and colleagues.  I have unlimited. I noticed that my computer was extremely slow and some programs would not connect. Same for my TV and Kindle. When I called AT&T I was told after so much data I now got a "hard" slow down. And was then offered a bundle for Direct TV, because my plan no longer exists. No, I just want what I have paid for and was content with. Either cut my price drastically like my data speed, or give me back my same plan. I never thought that I would consider looking elsewhere, but maybe it is time.

Responses

lizdance40

ACE - Sage

 • 

77K Messages

2 years ago

@Booklady62

If you are tethering, you have a cap on gigs of either 10 or 15 gigs.  This was how the plan was sold.  If your hotspot was not throttled before, it is being enforced now.  So you are getting what you paid for now.  

 

IMG_6332.PNG

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question