
New Member
•
3 Messages
SIM NOT SUPPORTED FOR MY CONNECTED CAR ????????
i have a range rover 2021
when i purchased the car came with a simcard for connected car from att
after the trial data plan expired i did not renew or add more data to it
it got canceled
i still have the sim and it still in the sim slot of the car since then never taken out of the slot
now i purchased an unlimited plan for 12 months from att and tried to activate the plan to use it
it kept showing sim not supported when i tried to enable the MOBILE DATA setting on my car
i can still connect the car to my wifi
but wont be able to turn on the MOBILE DATA
i called ATT 4 times and they told me to call LAND ROVER
i called LAND ROVER about 7 times and 4 times of the 7 they told me to call ATT
i got stuck in the middle and have no clue who to call to get help with this ?!?!?!?!?!?
i think the one i should call is MY MOM and tell her all about this so she will give me the best answer as always.
Accepted Solution
Official Solution
formerlyknownas
ACE - Sage
•
110.9K Messages
2 years ago
You need a new SIM card from AT&T if your previous account was closed.
0
0
GLIMMERMAN76
ACE - Expert
•
23.8K Messages
2 years ago
What unlimited plan did you buy is the question?
0
0
boy4sales
New Member
•
3 Messages
2 years ago
You need a new SIM card from AT&T if your previous account was closed.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
0
0
boy4sales
New Member
•
3 Messages
2 years ago
What unlimited plan did you buy is the question?
0
0
GLIMMERMAN76
ACE - Expert
•
23.8K Messages
2 years ago
go to att store and get a new sim card. quit wasting your time on the phone. A luxury car company like LR should have better customer service than they are giving.
0
formerlyknownas
ACE - Sage
•
110.9K Messages
2 years ago
Both dropped the ball here.
0
0