SIM Card Replaced, Agent Removed my $45/mo Unlimited Data Plan
As title says, was having issues with VoLTE calling, went into the store and received a new SIM for my unlocked S10 (G973U1). Activated over the phone with an agent and my grandfathered data plan have been removed from my line. Who do I need to speak with to get my old or a comparable plan reinstated? I keep get a run-around from all of your support channels reluctant to touch my account with a plan I've had for a decade. I have a second line on the exact same plan with no issues that I'm now scared to ever touch.