Shoddy service, Ineffectual Customer Service, Customer Loyalty & Supervisors are a JOKE
My home land line and BOTH cell phones have had spotty (at best) or completely non-existent service since late January. We've been at this location with AT&T for 12 YEARS with only the occasional hiccup. I've now spent over 9 HOURS in 4 different chats - with 4 cases being opened - and AT&T has done NOTHING. My husband uses his cell for WORK - we are losing WORK CALLS DAILY.
Won't be long before I just move everything to Verizon. I checked them last night. They have 4G LTE at this location, will upgrade my phone for FREE (YES, FREE - checked on 3/5/17), get me unlimited talk/text/data and my bill will be LESS.
I am sick and tired of the AT&T runaround, lack of service and outright ROBBERY (you are supposed to provide 4G LTE here and cannot do so).