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Hope ATTDimitri and ATTMariana are reading this. Hope they work for ATT since I can´t email ATT.
I won´t say I hate ATT but I am close. If there were another competitive international provider, I would consider giving that company all my business.
I have worked for a while to combine my accounts.....
I have made repeated phone calls with repeated ATT shuffles....endless transfers ``to the right person´´
obviously never got there, right?
I am never home to get the paper statements and it is impossible to
link the numbers - given the current online information or talking to a live person.
They say that they are combined but I have to link them myself - online....yeah, right
That is what I was told by the ATT rep....
I tried to link my phone to the wireless and the 2 options for
receiving the registration number were by phone....how do you do that? - text a home phone number?......and snail mail.....why in the world
would this be a consideration....why not send the registration to the email which is already on file
with ATT?
Every other company in the world does this....
I don´t have the time to wait days for the mail. I work out of the country...I am leaving again next week....
Okay, okay - I hate ATT and do not expect this issue to be resolved by this
email either...why should this posting generate exceptional results?...
What I expect is to have to make another phone call which will last years....and maybe one
of these days put everything altogether....don´t really expect that.....
But I don´t have the patience beyond this venting to return to this forum for the
answer.....
MicCheck
ACE - Expert
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14.2K Messages
10 years ago
I would recommend you send a private message to AT&T Customer Care using the link below.
https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
10 years ago
Hello @thuhdad
Please follow MicCheck's advice and send a private message to our team using the link provided above.
We'll be happy to help you with that!
Thanks,
Dmitriy
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