Service Restore Time After Payment

Hi there @prosado

I’d be happy to help with your service restoral! After making a payment for the past due balance, you service is reinstated automatically. You may need to power your device off and back on for it to reconnect to the network and regain service.

I hope this helps!

Charise

Can someone tell me if the payment has been processed?  My phone is still off.  Do I owe more money?   I can't seem to get into my account no matter what I do.  Please help.

I turned it off, waited a few then turned it back on. Still no fast internet.