Tutor
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1 Message
Scam? Call "from AT&T" asking for SS#
I just got a call from a 1-800 number ending in 8804. It was a recorded message saying that my AT&T account had been flagged for security reasons, and to give the last four numbers of the social security of the account holder "after the beep" in order to avoid an interruption in service. It sounded very suspicious to me, so I hung up. It's not legit, is it?
Signaladviser
Guru
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1.1K Messages
7 years ago
@ATTMobilityCare can you please provide some additional information over here?
Thanks
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theclaw
Contributor
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1 Message
7 years ago
My mom just got a call from "an AT&T rep" (?) asking her for her social security number and other stuff to 'run a credit check' to access 'greater benefits on her account and to lock in a low 2 year price'. I told her to hang up, because even on the off chance that it was legit, what a shady way to do business. My scam sense was off the charts, not thinking AT&T would do that.
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sandblaster
ACE - Expert
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62.8K Messages
7 years ago
Most definitely a scam. ATT does not make such calls.
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Fiddycent
Contributor
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1 Message
7 years ago
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SACJULES2016
Contributor
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1 Message
6 years ago
I got the same phone call, the caller ID showed my own number calling me, and the recording said they were ATT and that I was flagged with fraud and to enter the last four of my social and actually did and then they hung up, I am FREAKING out now! ADVICE?
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J.lobins83
Contributor
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1 Message
6 years ago
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Fl_retire
ACE - Professor
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2.8K Messages
6 years ago
Scammers wanting last 4 SSAN hoping you did not change your initial passcode.
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ZanderZoo
Contributor
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1 Message
6 years ago
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LarryDH
Contributor
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1 Message
6 years ago
Might have an answer for everyone about what some of these calls are. I also just received call with ID showing my number. When answered it said was ATT and to enter my S.S.#. My first thought was h*ll no and hung up. Then went online to this forum and assumed it was a scam. Thinking somebody might be making international calls. Went to my ATT account web page on laptop and signed in. Seen a message in my inbox. Message said I need to add a passcode to increase my account security. When I clicked on the message the next screen asked for last 4 of SS# and password. When entered those it said to make a passcode (which is different then password) 4-8 characters. I did that and went to another screen with my account number and blank spot for passcode. Entered that and all done.
Hope this helps explain why receiving phone call. Not to say scammers are not using this method so I personally would not respond by phone. Instead go to your ATT account online and see if you have the same message in your inbox and follow directions.
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Falconer
Contributor
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2 Messages
6 years ago
Sorry that happened to you! What a pain.
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