
New Member
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3 Messages
Says The SSN that you provided doesn’t match when trying to buy the iphone
I'm trying to purchase the iphone 12 from the apple website but when I select Att and provide my phone number and the last 4 digits of the account holders ssn it says The SSN that you provided doesn’t match I just want to buy an unlocked and fully paid phone from apple.
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Official Solution
OttoPylot
ACE - Expert
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22.6K Messages
3 years ago
Something sounds fishy. Do you have a cellular account with AT&T? If you do, then they already have your ssn info and purchasing an iPhone from Apple should be very easy. We've always had AT&T as our cellular carrier and always purchased our iPhones directly from Apple. No problems at all.
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OttoPylot
ACE - Expert
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22.6K Messages
3 years ago
Sounds like your phone number is not the same phone number that is associated with whomever's ssn you are using.
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archit017
New Member
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3 Messages
3 years ago
Thanks for the quick reply. I've tried all the combinations, my phone number + my ssn, my phone number + account holders ssn, account holders phone number + account holders ssn but seem to get the same response for all of them
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archit017
New Member
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3 Messages
3 years ago
Turns out the account owner had somehow bought the plan without giving their ssn. Got that resolved. Thanks!
P.S it shows that I'll be charged the 30$ discount for selecting at&t in my at&t bill anyways so this was kind of a waste. I'll probably just pay the extra 30$ to apple and select unlocked
(edited)
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ShawnKat
4 Messages
2 months ago
@archit017 What do you enter in the SSN field if the Account Owner bought the plan without their SSN?
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dwill05
ACE - Master
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9K Messages
2 months ago
@ShawnKat The poster you are trying to ask last posted here 3 years ago. I very much doubt they are going to answer. If you still have a question, please start a new post.
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