Sales Nightmare - Can AT&T understand that I am trying to give them my business?
How horrible is AT&T Wireless?
I've placed an order twice and both times it was cancelled because they couldn't verify information. No phone call, no explanation, no real desire to take my business...buying a phone and signing a 2 year contract. they just cancelled and left it at that.
Then I call back for a 3rd attempt and the best the unsympathetic customer service rep can do is tell me I have to go to an office with 2 forms of ID and then call back and try it a 3rd time. Asked for a Supervisor and they played the game of keeping me on hold so long, I finally gave up. Yeah, that works...if your intention is to send business to Verizon, which the have effectivley done.
Couldn't imagine being so inconsiderate and careless with one of my clients. How does AT&T Wireless stay in business?
Will be spending the rest of the day posting hateful comments on social media and other product review forums. "Don't use AT&T Wireless." Maybe I'll start a blog....