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gthatnt's profile

Tutor

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4 Messages

Fri, Dec 9, 2016 11:23 PM

Ridiculous evil fee - Setup fee for TeleNav Lite

as we have been using Telenav lite for years, no setup fee ever, now suddently ATT tab new $20 fee to it. You guys don't setup anything, this no app setup. The feature was on Premier website, we can added before. Now ATT took it away, and add $20 fee to setup. What a riff off service.

Responses

lizdance40

ACE - Sage

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88.4K Messages

5 y ago

This is a community forum.  I've never heard of this.  Explain?

 

 

lizdance40

ACE - Sage

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88.4K Messages

5 y ago

NM looked it up.  The first review says, the App is free, the service is not.   Look it up in the play store yourself.  ATT isn't charging you.  The App is.  

I run my own business and use mile IQ, for which I pay $6 a month.  It auto tracks my mileage.  

Given what this app does, I'm not surprised it has a subscription fee.  

 

 

Screenshot_20161209-195920.png

Tutor

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4 Messages

5 y ago

There are 2 versions: Lite ($19.99/month) and other version $12/month. Been used for years, employees added and removed from time to time, there were no such "SETUP fee" $20 for TeleNav track Lite.

Tutor

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4 Messages

5 y ago

i'll check out myIQ - $6/month - is much better than we paid $19.99/month. Now they want to charge us additional $20 "Setup" fee - we do all the "setup" from config to report - ATT did nothing except for "add in feature code for Telenav Track".

Tutor

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4 Messages

5 y ago

"Telnav Track Lite" is Addon service - lack of features and functionality - unless you have to get it. Don't use it.

lizdance40

ACE - Sage

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88.4K Messages

5 y ago

It looks like your app is for big business, tracking multiple vehicles.   Mile IQ is for single users.  

I don't get the set up fee and you should talk to the business/premier center.  I looked all over the google play store, it looks like the lite app is no longer available.  (Forced upgrade?).  My password app did that to me, even forced me to buy it again to keep it when it upgraded.  

I just don't see what ATT has to do with it.

 

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