Returning Defective Phone
I just want to know how to return the defective phone. I haven't recieved my replacement yet, but I specifically remember that I was told that i would recieve the box to turn it in. Also when I do get the box I am to include the removed battery right? And beyond that when exactly does the ten day period to return the phone begin.
On another subject related to this, is there a better way than just remembering the order number to ensure that the phone will be recieved by the At&t company. I have read a lot cases about lost phones in the shipping process and I would not like to be billed for an event like this.